Jawapan dari MAS website harap membantu
My name is incorrect on my booking. Do I need to pay to change it?
[size=0.875em][size=1.15em]Name correction is only allowed on conditional basis where it needs editing of names and adding the correct spelling as it appears in the travel document of passengers.
(a) Name correction for 1-3 characters is allowed for:- - 1 character in the Last Name column and
- Maximum 2 characters in the First Name and Title column; Which would total up to a maximum of 3 characters (1+2)
- Allowed before ticket issuance at no charge
- Allowed after ticket issuance with a name correction fee of MYR100 or equivalent amount in other local currencies and charge MY GST where applicable
(b) Name correction for above 3 characters or other than 1+2 characters as per item (a) - Allowed before ticket issuance at no charge
- Allowed after ticket issuance with a name correction fee of MYR150 or equivalent amount in other local currencies OR charge the reissuance fee and charge MY GST where applicable
If you wish to make changes to your booking, please visit your nearest Malaysia Airlines Ticket Office or call our Global Customer Contact Centre on 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).
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