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More Calls, Texts & Data With Hot Ticket Extra

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Post time 13-5-2014 04:54 PM | Show all posts |Read mode

What are the prices of the Hot Ticket Extra?


RM5, RM10 and RM15.


What do I get with the activation of any of the Hot Ticket Extra?


Hot Ticket Extra RM5 Hot Ticket Extra RM10 Hot Ticket Extra RM15
Mins 25 75 100
SMS 25 75 100
Data 250MB 250MB 500MB
Validity 1 day 5 days 7 days


Is there a time-band for the minutes, SMS and data given with these Hot Tickets Extra?


No, there is no time-band for the minutes, SMS’ and data for these Hot Tickets. They can be used 24-hours a day, within the validity period.


How do I check my Hot Ticket Extra balance?


For minutes and SMS: Dial *129#
For data: Dial *136*9#, then choose '1' for 'Check Status'
Can I use the minutes and SMS’ to contact other networks?


Yes. They can be used to make local calls to all networks, and selected toll free numbers, as shown in the following table:


MOBILE NETWORKS
(Calls/SMS to all networks)
(Charged from Minutes wallet)
MAXIS
CELCOM
DIGI 05
UMobile
TuneTalk


What happens if I still have unutilized minutes / SMS after the validity period?


Unutilized minutes & SMS are frozen once the validity ends. The condition to unfreeze the unutilized minutes & SMS is the purchase of another Hot Ticket Extra within the next 7 days (grace period).


What happens to my unutilized minutes / SMS if I did not make another purchase of the Hot Ticket Extra within the next 7 days (grace period) after the validity period?


Falling to top-up with another Hot Ticket within 7 days after your validity ends will result in forfeiture of all your unutilized Minutes & SMS balance. (Minutes & SMS will reset to zero)


Is there a max cap for the minutes & SMS to be carried forward?


Your unused minutes and SMS from the previous Hot Ticket Extra can be carried forward after another Hot Ticket Extra purchase is made within the 7 days grace period after the validity ends; maximum total minutes and SMS upon the new activation are 300 minutes and 1000 SMS. Minutes and SMS exceeding these amounts will be forfeited.


What will happen to my unused data balance?


Your unused data balance will be forfeited and will not be carried forward.


What happens if I exceeded the data quota?


If you exceed the data quota within the validity period, your speed will be throttled.
Data will be discontinued after validity ends even if you did not exhaust your data quota. For info detail
Last edited by kudoamy18 on 20-5-2014 08:25 PM

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