Front Desk Clerk Job Description
Experience and Educational Requirements: Equivalent of a High School Education Required Cash Register Experience Required CPR & First Aid Training Required Reception Experience Preferred
Skills Required:
The ability to smile and be welcoming Basic math skills Ability to work under pressure Must have goodwill, diplomacy and the ability to get along with others Believe in a high level of customer service Ability to multitask Enjoy working with people. Solve problems Be obliging and accommodating Project self-confidence
Attitudes to Be Exhibited: - Must have a friendly, outgoing personality and enjoy social interaction
- Must have a cooperative, positive with an optimistic attitude
- Must exhibit enthusiasm for the facility and for the job
- Must be a patient, courteous listener, able to show empathy
- Must follow instructions precisely
- Be aware of continual quality control and feedback on quality work
- Accommodating to the needs of others
- Clearly define expectations
- Enthusiasm to complete specialized work assignments
- Exhibit conservative and calculating approach to problem solving
- Be precise and accurate
- Adhere to regulations
- Follow through and complete assignments
- Precisely follow procedures
- Avoid sudden and abrupt changes
- Provide directions.
- Handle court activities including lights, reservations and fees.
- Promote, register and collect all fees for:
o Leagues and ladders o Tournaments
o Clinics and lessons
o Group fitness classes o Karate classes, etc
o All special events
- Actively sell pro shop merchandise
- Sell tanning bed packages and accessories and schedule tanning appointments
- Sell and keep supplies stocked of all snack and drink items
- Handle membership payments, cancellations and freezes
- Handle rental of racquets, towels, locks and game equipment
- Keep all equipment straight and check out when needed
- Keep track of any program logs (swimming & running logs)
- Keep towels washed, dried and folded
- Keep desk and lobby neat and clean at all times
- Keep supplies stocked at all times
- Be responsible for security for self and others
- Undefined work assigned by supervisor
Supervision: - Supervision and training will be given by the Front Desk Supervisor
- The front desk personnel are also responsible for following the directions of the Manager and
Assistant Manager.
SESIAPA YANG BERMINAT BOLEH EMAIL RESUME ANDA KEPADA [email protected] ATAU TEL 03-6243 8886 |