Hi there! Hope you are well. We would like to inform you that our company (Cardas Research) are having another Mystery Shopping exercise for a bank within the vicinity of Wilayah Persekutun, Perak, Kedah, Penang, Perlis, Pahang, Terengganu, Kelantan, Sabah and Sarawak.
This Mystery Shopping exercise must be conducted within the bank's operating hours of 9:15am - 4:00pm during weekdays. Each Mystery Shopping activity would take about 10 to 30 minutes (depending on your visit time).
All visits assigned MUST be conducted from September 15, 2011 onwards
If you are interested to perform the shopping at any of the areas listed below, kindly provide us information as listed below:- Name Age: Phone No: Email: Profession: Company: Location:
*Weekend visits are prohibited (except for Kelantan and Terengganu) For our new shoppers, below is a short description of what Mystery Shopping is about: Brief description: Mystery Shopping is a research technique that is used to evaluate performance in customer service delivery that adheres to a standard guideline that would be briefed prior to accepting a Mystery Shopping assignment. As a Mystery Shopper you are required to pose as a customer, perform specific tasks accordingly and observe the action/gesture. Therefore, observation and communication skills are the important skills in Mystery Shopping. The objective of Mystery Shopping is to evaluate the level of customer service hence shoppers’ are requested to provide detail feedback on their experience by completing an evaluation form. Upon submission of the evaluation, the Mystery Shopper will be rewarded. Kindly inform us, if you know anyone who would be interested in this project or visit our website at www.crcg.com.my to register yourself as our Mystery Shopper. Please send your details to [email protected] We look forward to your application. |