Customer Service Officer

eric_tham82

Customer Service Officer

Responsibilities:

• Handle customer queries via customer support ticketing system.
• Provide customer support in terms of account verification, redemption and other transactional matters.
• Observant and able to pick up problem trends.
• Investigate written inquiries/issues and respond/resolve accordingly.
• Working Hours 9:00am – 6:00pm (Monday till Friday)
  

Requirements:

• At least 1 year of relevant working experience in customer service industry or call centre.
• Fluent in written and spoken English, Bahasa Melayu and Chinese.
• Good interpersonal and communication skills.
• Computer and internet literate.
• Fresh graduates are encouraged to apply.
  

Interested candidats please send your resume with portfolio to [email protected]
Only shortlisted candidate will be notified.

Website: www.iahgames.com