Ok, nak update lagi kat sini...So nampaknya mmgg kena tunggu individual mail.. huhu. they won't entertain pun..
Dear _____,
Good day and thank you for writing in to us.
We apologise for any inconvenience due to the suspension of our flights to London and Paris, with effect from 1st April 2012.With regards to your query on a transfer to an alternative airline, please be informed that we are currently in the process of making alternative flight arrangements for our guests.
However, we would like to request that you write in to us, in relation to your request, only after receiving the individual notification which outlines the full details of the service recovery we are able to offer to you.
This is to avoid any undue congestion or delays in us attending to all our affected guests.
Regards,
Syazrina Preflight Team
AirAsia X Sdn Bhd
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Author
Post time 17-1-2012 01:46 PM
